Terms of Service

01 These terms

These terms are between you and promyphoto.app ("ProMyPhoto", "we", "us"). By joining early access or using the app, you agree to them. If you do not agree, do not use ProMyPhoto. We may update these terms as the product grows, and will change the date at the top when we do.

02 Early access

ProMyPhoto is in early access. That means:

• Features are still changing, and some may not work perfectly yet.
• We may change, pause, or remove features during this period.

We will give reasonable notice before any change that materially affects paid credits you already hold.

03 Your account

You are responsible for your account and for keeping your sign-in secure. Use ProMyPhoto only for property and listing photography you are allowed to shoot. You must have the right to photograph and share the properties you capture.

04 Credits and how they work

ProMyPhoto runs on credits.

• One credit equals one finished photo. A credit is spent when you finish a photo.
• Free credits. New accounts get a set of free credits to try the full pipeline. Free credits may expire and are not refundable or transferable.
• Rollover. Unused credits on a paid plan roll over to the next month while your plan is active.
• Top-ups. You can buy additional credits at any time. Top-up credits follow the same rules as plan credits.
• Pooling. On team plans, credits are shared across the seats in your account.

05 Payments and refunds

• Prices are in Australian dollars and include GST unless stated otherwise.
• Paid plans bill in advance for the billing period you choose.
• Spent credits are not refundable. Once a credit has finished a photo, the work is done and the credit is used.
• You can cancel a plan to stop future billing. Cancelling does not refund the current period or credits already spent.
• Nothing here limits rights you have under the Australian Consumer Law that cannot be excluded.

06 Acceptable use

Do not use ProMyPhoto to:

• Photograph property you have no right to photograph or publish.
• Create misleading imagery that misrepresents a property in a listing.
• Break the law, infringe someone's rights, or breach a platform's rules (including realestate.com.au).
• Attack, overload, reverse-engineer, or resell the service.

We may suspend accounts that break these rules.

07 Your content

Your photos are yours. You keep ownership of the property images you capture and the finished photos we return. You grant us the limited permission needed to process, store, and deliver them back to you. We do not use your property photos to train public models or publish them. See our Privacy Policy for detail.

08 Service availability

Capture works on your phone offline. Finishing photos needs connectivity and our cloud pipeline, which depends on third-party providers. We aim for high availability but do not promise the service will be uninterrupted or error-free, especially during early access. If a finish fails, we will surface the error and, where a credit was charged for work that did not complete, credit it back.

09 Liability

ProMyPhoto is provided "as is" during early access. To the extent the law allows, we are not liable for indirect or consequential loss (such as lost sales or lost listings). Where liability cannot be excluded, our total liability to you is limited to the amount you paid ProMyPhoto in the three months before the claim. This does not limit rights under the Australian Consumer Law that cannot be excluded.

10 Governing law and contact

These terms are governed by the laws of Victoria, Australia. For anything about these terms, contact hello@promyphoto.app.