Add and remove colleagues

01 The short answer

The head seat adds and removes colleagues on the agency page, by email address. It is immediate, it is self-serve, and it costs nothing.

02 Adding someone

• They need a ProMyPhoto account first. Ask them to download the app and sign up, then add the email address they signed up with. There is no invitation to accept.
• If you mistype the address, we tell you there is no account for it. We never create a placeholder.
• Somebody who already holds a seat at another agency cannot be added. They have to be removed from that one first — moving them quietly would change which pool they spend from part-way through a shoot.

Once seated, they can spend from the pool straight away.

03 Seats are free, and effectively unlimited

We charge for finished photos, not for people. There is no per-seat fee and no seat allocation of credits — everybody draws on the same pool.

Accounts do carry a ceiling of 100 seats. It exists so nobody can script thousands of accounts onto one shared pool of money, not to sell you seats. No agency in Australia is near it, but if yours is, email hello@promyphoto.app and we will lift it the same day. Nothing has been bought or used up.

04 Removing someone

• Removing a seat takes effect immediately. They go back to an ordinary ProMyPhoto account and can no longer spend from your pool.
• They keep their photos. The shoots are on their account and always were.
• Their shoots disappear from your view of the agency the next time the page loads. We do not stamp an agency onto a shoot, so there is nothing left pointing an old employer at their work.
• Credits already spent are not returned, and credits you bought stay in the pool.

05 You cannot remove yourself

The head seat cannot remove their own seat, because the agency would be left with a bill and nobody able to pay it. Make someone else the head seat first — see Change the head seat — and then they can remove you.