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Help centre / Credits & plans

When you run out

01 Nothing happens by surprise

At zero credits nothing is processed and nothing is charged. The app simply tells you it cannot go ahead: “Out of credits — top up to finish photos.”

Your photos are safe. Nothing is lost and nothing is deleted — they wait for you.

02 In the middle of an edit

If you tap an editing tool with an empty balance, the app opens the buy-credits screen instead of the tool. Top up, and the tool is right there.

03 If you are on a monthly plan

Your credits come back on their own when your plan renews. If you cannot wait for that, buy a pack — it sits alongside your plan and never expires.

04 If you have some, but not enough

Say you have 8 credits and 14 photos selected. The app tells you the exact numbers and gives you two ways forward: finish fewer photos now, or add credits and finish them all.

05 Getting more

See Buy more credits for the steps, or Plans and pricing if a monthly plan would suit you better.

Still stuck?

If this did not answer your question, email us and a real person will help.

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