When you run out
01 Nothing happens by surprise
At zero credits nothing is processed and nothing is charged. The app simply tells you it cannot go ahead: “Out of credits. Top up to finish photos.”
Your photos are safe. Nothing is lost and nothing is deleted. They wait for you.
02 In the middle of an edit
If you tap an editing tool with an empty balance, the app opens the buy credits screen instead of the tool. Top up, and the tool is right there.
03 If you are on a monthly plan
Your plan adds a new month of credits on its own when it renews, on top of anything you have left. If you cannot wait for that, buy a pack. It sits alongside your plan and never expires.
04 If you have some, but not enough
Say you have 8 credits and 14 photos selected. The app tells you the exact numbers and gives you two ways forward: finish fewer photos now, or add credits and finish them all.
05 Getting more
See Buy more credits for the steps, or Plans and pricing if a monthly plan would suit you better.
Still stuck?
If this did not answer your question, email us and a real person will help.