What is a credit?
01 The short answer
One credit finishes one photo. One credit also runs one editing tool on one photo. That is the whole system.
Every finished photo comes back in 4K, and that is what the one credit buys. There is nothing to choose and no cheaper, smaller version. Full quality is the only quality.
02 What costs a credit
- Finishing a photo: one credit each.
- Running an editing tool: one credit each time you run one.
- Running a tool again on the same photo: that is another run, so another credit.
03 What costs nothing
- Taking photos. Shoot as much as you like.
- Storing, browsing and downloading your photos, as many times as you want.
- Crop and straighten: it happens on the phone, so it is free.
- A tool that refuses. Run the fire tool on a photo with no fireplace and it tells you so without charging you.
- A photo or an edit that fails. The credit goes straight back.
If something fails partway we return the credit automatically and say so on screen. Trying again uses a new credit.
04 Where to see your balance
Your balance is shown in the app and in your account on the website. Three free credits land once you finish the app's short walkthrough. The photo you take during that walkthrough is covered separately, so finishing it does not spend one of the three.
05 The rules
Credits are not refundable once they have been spent, have no cash value, and cannot be moved between accounts.
None of your credits expire. How plan credits and packs work together is covered in Monthly credits vs packs. To get more, see Buy more credits.
Still stuck?
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